Shipping policy
🚚 Rebel Rose Boutique Shipping Policy
We know you’re excited to get your goodies — here’s everything you need to know about how (and when) they get to you 🖤
💌 Order Processing Time
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Ready-to-ship items: Ship within 2–4 business days from our Rebel Rose HQ.
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Made-to-order items: Items like graphic tees, hats, or specialty pieces are made just for you and ship separately. These are fulfilled by our trusted print partner and take 5–10 business days to process.
Ollie and Jakey Approved Tip: If your order has a mix of boutique + custom items, they’ll ship separately. No worries — you’ll get tracking for each package!
🖤 Printful-Made Items (Made Just for You!)
We partner with Printful to fulfill certain items that are custom printed or embroidered when you order. That means:
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These items are made-to-order and ship separately.
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Processing time: 5–10 business days before shipping.
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Shipped from one of Printful’s many fulfillment centers (U.S. & international).
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Tracking provided once your item leaves the facility.
Because they’re custom, these items are not eligible for returns or exchanges unless there’s a defect or error.
Ollie and Jakey Approved Tip: Made-to-order = less waste + more you 🫶
📦 Estimated Delivery Times
Once shipped, delivery times vary by location:
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U.S. Orders: 3–7 business days
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Canada: 5–12 business days
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International: 7–20+ business days (customs delays may apply)
✌️ Split Shipments
If your order includes both boutique items and custom-made goodies, you may receive multiple packages. It’s totally normal — we just want your items to get to you as quickly as possible from their source.
📬 Address Accuracy
Please double-check your shipping address before placing your order. Rebel Rose is not responsible for items lost or delayed due to incorrect addresses.
If your package is returned to us, you’ll need to cover the reshipment costs.
⚠️ Shipping Delays
We’re a small, family-run biz — not a giant warehouse (and def not Amazon 😅). We do our best to ship fast, but we can't control postal delays, weather, or carrier issues. Thanks for your patience and understanding!
📫 Questions?
Email us at info@rebelrose.shop and we’ll be happy to help track things down or answer any Qs!